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Corporate banking

Multi-currency accounts and FX

The dirham is pegged to the dollar, which removes one currency risk and hides another. Most UAE businesses lose more on FX spreads than they realise, because the cost is embedded in the rate rather than charged as a fee.

AED pegged to USDSpread not feeNegotiable at volume

The reality

What the bank is actually deciding.

A multi-currency account holds balances in more than one currency under a single relationship, letting a business receive dollars, euros or sterling without converting on arrival. For a UAE company this matters less for dollars — the dirham is pegged to the US dollar at a fixed rate, so USD exposure is largely neutral — and considerably more for everything else. A company invoicing European clients in euros and paying suppliers in dirhams carries real currency risk and, more immediately, real conversion cost.

That conversion cost is where the money quietly goes. Banks generally do not charge a visible fee for FX; they apply a spread to the exchange rate, which means the cost is invisible unless you compare the rate you received against the interbank rate at that moment. On a business converting a few hundred thousand dirhams a month, a spread of a percentage point or two is a substantial and entirely unremarked expense. It is also negotiable — banks quote better rates to customers who ask, who consolidate volume, and who make clear they are comparing. Almost nobody asks.

What gets asked for

AED
Pegged to the US dollar at a fixed rate
USD exposure
Largely neutral for a UAE company because of the peg
Other currencies
Real exposure — EUR, GBP, INR, CNY
Cost mechanism
Spread on the rate, not a stated fee
Negotiability
Real, at volume, and rarely tested
Alternatives
Specialist FX providers, subject to their own onboarding

Where the time goes

Stated FX feeUsually noneWhich is precisely why the cost goes unnoticed.
Spread applied to the rate1–2%The actual charge, invisible unless you compare against the interbank rate.
Negotiated spread at volumeMaterially betterBanks quote better rates to customers who compare. Almost nobody asks.
The cost is in the rate, not on the statement — which is why almost nobody negotiates it.

The file

What to put in front of them.

  1. Work out your actual currency exposureWhich currencies you receive and which you pay out. If both are USD or AED, this is not your problem.
  2. Measure the spread you are being chargedCompare the rate received against the interbank rate at the time of conversion. Most businesses have never done this.
  3. Ask the bank to improve itRates quoted to customers who compare are better than rates quoted to customers who do not.
  4. Hold rather than convert where you also pay outA business receiving and spending euros should hold euros rather than round-tripping through dirhams.
  5. Consider a specialist provider for volumeSubject to their own onboarding, which for a UAE company is not always straightforward.
The mistake people make. Comparing bank fees and ignoring the spread. The account with no monthly charge and a wide FX margin costs a converting business far more than the one with a monthly fee and a tight rate, and only one of those numbers appears on the statement.

Related

Questions

Yes, at a fixed rate. That removes most USD currency risk for a UAE company and is why dollar invoicing is common here.

Usually nothing visible. The cost is a spread applied to the exchange rate, which is why it goes unnoticed.

Yes, particularly at volume. Rates are quoted rather than fixed, and customers who compare are quoted better ones.

If you both receive and pay in a currency, holding it avoids two conversions. If you only receive it, the question is when to convert, not whether.

One question

Where will the money actually come from?